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As part of Humber College’s commitment to creating a fully inclusive learning environment, the Accessible Media Department now offers closed captioning services.

Closed captions present spoken language and other relevant audio information in a video as text on screen. They are an essential tool for students who are deaf, hard-of-hearing, new English speakers, or have different learning abilities. As well as being part of Humber’s accessibility agenda, the Accessibility for Ontarians with Disabilities Act (AODA) requires that closed captions be available upon request.

We're here to help
The Accessible Media Department is here to help faculty provide the most inclusive classroom experience possible. Our team of closed captioning technologists, along with our staff of work-study students, can create professional closed captions for videos that will be shown in-class or online.

Any video created by faculty, students, or any agent of Humber College can be captioned by the Accessible Media Department. We can also create captions for videos in the public domain or for which written permission to caption has been obtained by the faculty member.

Videos should be sent via the Captioning Request Form in MP4 or Quicktime formats. Currently, we can caption videos that will be displayed on Ensemble, YouTube, other online services, or local media players like VLC. DVD captioning and encoding services will be made available in the near future.

Occasionally, for copyright or technical reasons, we may not be able to caption your video. Before showing it, check to see if the video already has captions (sometimes called subtitles”). Commercial DVDs almost always have captions, and Canada and the US have rules mandating captions for online videos that have been previously broadcast on television including news programs, sports and ads.

If captions aren’t available – or worse, they’re unusable like some of those auto-generated by YouTube – here are some tips on how to find a video with suitable captions:

  • In the case of commercially-produced movies or TV shows, check with the library’s Accessibility Support team to see if they have or can obtain a captioned copy.
  • Try a different online source. If you’re planning on showing a Super Bowl commercial that’s on YouTube, for instance, try looking for the official channel of the broadcaster, advertiser or ad agency. These sources are more likely to have properly captioned versions of the video than just a popular YouTube user who has posted the ad for fun.
  • Contact the content channel creator. If they own the rights to the video they have posted, they can give you permission to have it captioned and we can take care of it. Keep in mind, however, that even if we create captions and send them to the content creator, it’s no guarantee that they’ll post them in a timely manner. In the case of YouTube, asking the content channel owner to turn on community contributions will give us the ability to upload the caption files ourselves.
  • Select another appropriate video that has captions.
  • If no appropriate captioned video can be found and rights to caption cannot be obtained, request a transcript of the video from the Accessible Media Department. This transcript can be posted on Blackboard as part of the lesson and downloaded by any student who may require it.

Contact Us

The Accessible Media Department is located at the North Campus, room K107Y
Email: captions@humber.ca
Phone: 1.416.675.3111 ext 4900